Mobile Assessor

DIVISION TITLE: Client Services
STARTING SALARY: $40,000/year + benefits
PAYROLL STATUS: Full time (40 hrs/wk) Exempt

I. JOB PURPOSE

• Provide mobile housing assessments to ensure equal access to housing for individuals experiencing unsheltered homelessness. Work with Chief Operating Officer and Outreach Team Leads in providing evidence-based outreach services that promote the Housing First model. Meet people at campsites and places not meant for human habitation to limit barriers to housing. Assess for diversion and complete HUD and Housing Assessment Tools with individuals to better understand individual housing needs. Follow-up monthly outreach contact with individuals until housing opportunity has been secured.

• Provide street outreach services to unsheltered individuals in our community. Work with Chief Operating Officer and Outreach Team Leads, and related partner agencies and housing providers in initiating housing matches in CAS, coordinating intakes, and securing documents and supports for unsheltered homeless individuals. Adhere to the philosophical and operational standards of a “Housing First” model.

• Represent agency as a social work professional. Attend meetings, workshops, seminars, collaborative work groups, and maintain membership on various committees and in organizations relevant to the agency’s role as a major homeless services provider.

II. PRINCIPLE RESPONSIBILITIES

1. Provide street outreach expertise in assessing and coordinating housing placement through both diversion & CoC sponsored programs.

Performance Standards:
a) Reference City of Fort Worth ESG policies and procedures on outreach & housing.
b) Develop professional working relationships with outreach partners & housing providers.
c) Advocate for clients with barriers to maintaining housing.
d) Obtain skills in utilizing HMIS & Green River for all client data management.
e) All documentation and data collection completed at the end of each working day in accordance with CFW ESG program requirements.

2. Provide Housing Coordination Services

Performance Standards:
a) Complete housing assessments with unsheltered individuals and families to assess need, and to gain eligibility for community housing programs.
b) Develop personalized, solution-focused plans of service in collaboration with families.
c) Establish professional working relationships with community partners, responding in a timely manner to all calls/emails to ensure satisfaction of both the Client & Case Manager.
d) Establish successful professional relationships with agencies and organizations who manage resources beneficial to client success.
e) Keep current of professional trade publications and modern evidence-based social work practice modalities.
f) Review and assess process and outcome data weekly, quarterly and annually under supervision of the Chief Operating Officer.
g) Comply with all CFW ESG reporting requirements.
h) Attend professional workshops, seminars, trainings and conferences.
i) Participate in local workgroups, committees, and collaborations of other homeless case management service providers.

3. Develop familiarity and adherence to the Housing First model and other evidence-based social work practices.

Performance Standards:
a) Maintain a Housing First approach to practice that aims to provide supportive housing to homeless individuals without any preconditions.
b) Meet individuals where they are at currently to address and limit outside barriers to housing.
c) Incorporate a spectrum of strategies from safer use, to managed use to abstinence to maintain Harm Reduction standards for individuals battling addiction.
d) Follow guidelines of CoC Outreach Best Practices agreement, ensuring all individuals receive equal access to housing interventions.
e) Serve as a liaison with housing providers to facilitate communication and to expedite length of homelessness.

4. Represent the agency as a consummate social work professional at the local, state and federal level.

Performance Standards:
a. Attend relevant conferences and workshops.
b. Participate in local, regional and state workgroups and committees as identified by the Chief Operating Officer or Chief Executive Officer.
c. Meet with local community leaders at the direction of DRC Leadership
d. Meet with local press at the direction of the Chief Operating Officer.
e. Maintain professional demeanor and dress at all times.

5. Maintain appropriate professional licensure, and remain current in evidence-based case management and social work practice.

Performance Standards
a. Attain and maintain appropriate state licensure(s).
b. Remain current on topics of professional case management and social work practice.

III. PHYSICAL/MENTAL CHARACTERISTICS

This position requires the following physical and mental capabilities:
• Light lifting, under 40lbs.
• Light carrying, under 40lbs.
• Hearing (with or without aid)
• Reaching above shoulder.
• Simple grasping.
• Ability to see.
• Ability to read in English.
• Ability to write in English.
• Ability to count.
• Ability to analyze data.

IV. WORK SITE AND ENVIRONMENTAL CONDITIONS

Work site constitutes an indoor and outdoor environment. The majority of the work day is spent outside, meeting clients where they are.

V. EQUIPMENT USED

Equipment to be used in performing this job includes:
• Personal computer
• Calculator
• Telephone system.
• Copy machine
• FAX machine
• Scanner
• Printer
• Motor vehicle
• Cell phone

VI. KNOWLEDGE OF LAWS, REGULATIONS, POLICIES AND PROCEDURES

• Knowledgeable in local, state and federal housing laws and local codes
• Local, state and federal law relating to clinical social work and case management practice.
• General labor rules and regulations.
• General time-keeping regulations.
• All regulations and policies related to granting entities.

VII. KNOWLEDGE, SKILLS AND ABILITIES

• Familiarity with computers, printers, agency software, and network systems.
• Competency in using MS Word, Excel and PowerPoint.
• Case management and social work practice.
• General case management record-keeping and filing.
• Client and employee confidentiality.
• Establishing and maintaining effective working relationships and collaborations.
• Recognizing, analyzing and developing solutions to client services issues.
• Work with minimum daily supervision.
• Keeping accurate records.
• Taking direction and follow instructions.
• Working extended hours as necessary.
• Prioritizing and managing a large volume of work.
• Communicating effectively, in both written and verbal format.
• Exceptional time management and attention to detail.
• Confident, assertive, self-starter.

VIII. MINIMUM QUALIFICATIONS

• Bachelor’s degree in Social Work from an accredited four-year college and/or Bachelor’s degree in a related field or equivalent case management experience.
• Minimum one (1) year experience as a social worker/case manager.
• Candidates must have documented experience in working with homeless, indigent, mentally ill, or addicted populations.

IX. SPECIAL COURSES, CERTIFICATIONS, AND LICENSES

• Valid Texas Driver’s License.
• Proof of recent TB test.
• Proof of US citizenship.
• Criminal background clearance.
• Must be eligible for professional licensure.

X. PERSONAL AND PUBLIC CONTACT

This position requires internal and external contacts with staff at all levels of the agency, Board of Trustees, local and state officials, other professionals, vendors, homeless clients, and other members of the public.

XI. TRAVEL

This position requires case manager to travel to meet with clients and/or potential landlords in the community. Travel each month for monthly home visits.

XII. SUPERVISORY RELATIONSHIPS AND RESPONSIBILITIES

• This position is supervised by the Chief Operating Officer and Outreach Team Leads
• This position has no primary supervisory responsibilities

TO APPLY:

NO PHONE CALLS, please.

Send your resume and cover letter to jobs(at)drc-solutions(dot)org.

or by mail to:
DRC Solutions
PO Box 871
Fort Worth, TX 76101